Frequently Asked Questions

General

• How to find my laptop battery part number?
• How can I find my laptop brand and model name?
• When to replace my laptop battery?

Our Laptop Batteries

• Are all of your batteries brand new?
• Are your compatible laptop batteries similar in quality to brand name laptop batteries?
• How does the shelf life of your compatible batteries compare to the shelf life of OEM batteries?
• What is your policy regarding money-back guarantees?
• Will the original manufacturer of my laptop computer void my warranty if I use a compatible battery?
• Can my laptop computer be damaged in any way by using your compatible batteries?
• What does OEM mean? Can I order OEM products through your website?
• What does “compatible” mean?

Ordering

• Will my personal information be secure when I order a laptop battery on your site?
• How easy is the online ordering process at LaptopBatteriesPlanet.com?
• Do I have to order my laptop batteries online?
• How do I know if the battery I need is immediately available?
• Is there a minimum order requirement?
• How long does it take to receive my replacement battery?
• Is it possible to cancel my battery order?

Payment Options

• What are the available payment options through your website?
• Will there be a sales tax added to my order?
• Is my shipping and credit card information secure through LaptopBatteriesPlanet.com?

Shipping Policy

• How will my product be shipped?
• Where does LaptopBatteriesPlanet.com ship to?
• Will you notify me once my order has been shipped?
• Can I track my order once it has been shipped?
• If my item is on back order, how will I know when it is available to be shipped?